Shipping policy

Local Delivery Policy

Last updated: August 28, 2026

Bread Chateau, operated by Midwest Growth Food LLC, provides local delivery to participating funeral homes and approved service locations. We do not currently offer standard parcel shipping or nationwide delivery.

Participating Funeral Homes

Online delivery is available exclusively to the participating funeral homes listed on our product ordering form.

If a funeral home or service location does not appear in the selection menu, online ordering is not currently available for that location. Please do not select one funeral home and enter a different delivery address.

Delivery Address

At checkout, customers must use the complete street address of the selected funeral home as the delivery address.

Customers are responsible for providing accurate information, including:

Participating funeral home
Service date
Family or deceased’s name
Complete funeral-home delivery address
Customer name
Email address
Telephone number

Incorrect, incomplete, or conflicting information may delay delivery or result in cancellation of the order.

Complimentary Local Delivery

Complimentary local delivery is available for qualifying orders of $60 or more delivered to participating funeral homes.

Orders below the $60 minimum may not qualify for checkout or delivery. The minimum purchase requirement is calculated before applicable taxes.

Advance Ordering

Please place orders at least 48 hours before the service date whenever possible.

Short-notice orders may be accepted depending on product availability, production capacity, delivery scheduling, and access to the funeral home. Placing an order does not guarantee short-notice availability.

Delivery Scheduling

Bread Chateau will coordinate delivery based on the service date and information provided with the order.

Delivery may occur before the family or guests arrive. When appropriate, the order may be delivered to an authorized funeral-home employee or placed in the designated visitation, reception, or hospitality area.

Exact delivery times are not guaranteed unless specifically confirmed by Bread Chateau. We will make reasonable efforts to deliver and set up the order before it is needed for the scheduled service.

Delivery Confirmation and Access

The customer is responsible for ensuring that the selected funeral home is aware of the delivery and will permit Bread Chateau to enter the appropriate service or reception area.

Delivery is considered complete when the order is accepted by authorized funeral-home personnel or placed in the designated area according to the funeral home’s instructions.

A customer signature is not required when authorized funeral-home personnel accept the order or direct its placement.

Incorrect or Unavailable Delivery Location

If Bread Chateau cannot complete delivery because of an incorrect address, incorrect service information, an unapproved location, restricted access, or the inability to identify the appropriate service, we will make reasonable efforts to contact the customer using the information provided with the order.

Refund eligibility will depend on whether the products have already been prepared, transported, or delivered and will be determined according to our Return, Cancellation, and Refund Policy.

Weather and Unexpected Delays

Severe weather, road closures, emergencies, power outages, funeral-home access restrictions, or other circumstances beyond our reasonable control may affect delivery.

Bread Chateau will make reasonable efforts to notify the customer and coordinate an appropriate solution. We do not guarantee delivery times when delays result from circumstances beyond our control.

Setup

When included with the purchased product or package, delivery may include placement of the covered presentation baskets, beverage dispenser, serving accessories, napkins, cups, and other included items in the funeral home’s designated area.

The funeral home or customer should notify us in advance of any special access, placement, or setup requirements.

Equipment Pickup

Presentation baskets, acrylic covers, thermal beverage dispensers, water baskets, and serving tongs are returnable service equipment and remain the property of Bread Chateau.

The equipment must remain at the funeral home after the service for scheduled pickup. A $50 replacement fee applies to each equipment set that is missing, removed, or damaged.